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Frequently Asked Questions

Is it true that you offer a full refund if I am unsatisfied with my bio?
I am not sure what bio template to buy. Which bio should I choose?
I haven’t received my template yet. When are you going to send it?
How do I delete the copyright and website information in the footer of the bio?

Is it true that you offer a full refund if I am unsatisfied with my bio?
Yes, we provide an unconditional, no-hassle money back guarantee. To get a refund, just contact us and your refund will be processed within 24 hours.

I am not sure what bio to buy. Which bio should I choose?
We’d be happy to advise you on this. Send us a brief description of your position, and we’ll tell you which bio would be right for you. You can contact us by email or phone toll-free 1-800-712-8524.

I haven’t received my template yet. When are you going to send it?
The bio is sent automatically right after purchase. Please check your spam folder to see if it is there. If you can’t find it, just contact us and we will send you another copy right away.

How do I delete the copyright and website information in the footer of the bio?
The copyright and web address are located in the footer of the word document. To delete these, place your mouse over them and double-click to activate the footer, then highlight them and delete.